Terms & Conditions
# Terms & Conditions
**Last Updated: November 2024**
Welcome to Chrome Hearts Online Earring. By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our platform.
## 1. General Information
**Company Name:** Chrome Hearts Online Earring
**Registered Address:** No. 258, Xizang Middle Road, Huangpu District, Shanghai, China
**Email Contact:** cod@chromeheartsonlineearring.com
**Phone Number:** +86 13123038893
These Terms & Conditions govern your use of our website and the purchase of any products from us. By placing an order, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or guardian.
## 2. Products and Pricing
We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are completely accurate, complete, or error-free. Prices are subject to change without prior notice. All prices are listed in the currency specified on the website and do not include applicable taxes or shipping fees unless otherwise stated.
## 3. Orders and Payment
By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.
Payment must be made in full at the time of purchase. We accept payment methods as indicated on our website. Your payment information will be processed securely; however, we are not responsible for any third-party payment processing errors.
## 4. Shipping and Delivery
We ship to addresses within and outside of China. Shipping costs and delivery times vary depending on your location and the shipping method selected. Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by customs, weather, or other unforeseen circumstances.
For any shipping-related inquiries, please contact us at **cod@chromeheartsonlineearring.com** or call **+86 13123038893**.
## 5. Returns and Refunds
We accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and in the same condition as received. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be processed within 5–10 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method. We reserve the right to deduct a restocking fee if applicable.
## 6. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, and product designs, is the property of Chrome Hearts Online Earring or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content without our prior written consent.
## 7. Limitation of Liability
To the fullest extent permitted by law, Chrome Hearts Online Earring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products. Our total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the product in question.
## 8. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
## 9. Governing Law and Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising out of or relating to these terms shall be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the competent court located in **Huangpu District, Shanghai, China**.
## 10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically.
## 11. Contact Us
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:
**Address:** No. 258, Xizang Middle Road, Huangpu District, Shanghai, China
**Email:** cod@chromeheartsonlineearring.com
**Phone:** +86 13123038893
By continuing to use our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.