Delivery Information

**Delivery Information**

Thank you for choosing our products. Please review our delivery details below:

**Shipping Address:**
No. 258, Xizang Middle Road, Huangpu District, Shanghai, China

**Contact Email:**
cod@chromeheartsonlineearring.com

**Contact Phone:**
+86 13123038893

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of size or destination.

**Processing Time:**
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

**Estimated Delivery Time:**
- Domestic (within China): 3–7 business days
- International: 7–15 business days (depending on destination and customs clearance)

**Shipping Carriers:**
We partner with reliable carriers including China Post, SF Express, and international couriers to ensure safe and timely delivery.

**Tracking:**
A tracking number will be provided via email once your order is dispatched. You can track your package directly through our website or the carrier’s tracking portal.

**Customs & Duties:**
International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.

**Lost or Damaged Packages:**
If your package is lost or arrives damaged, please contact us immediately at cod@chromeheartsonlineearring.com or call +86 13123038893. We will work with the carrier to resolve the issue promptly.

**Delivery Restrictions:**
We currently ship to most countries worldwide. However, some remote areas or regions with postal restrictions may experience longer delivery times. If you have any concerns about delivery to your location, please reach out before placing your order.

**Returns & Exchanges:**
For information on returns and exchanges, please refer to our Return Policy or contact our support team.

We strive to make your delivery experience smooth and worry-free. If you have any questions, do not hesitate to contact us.